Contact information

Welcome to GOUEM METHOD.

For enquiries about our skincare and haircare collections, orders, deliveries or returns, please contact our customer support team.

Customer support

Email: hello@gouem-method.com

We aim to respond to enquiries within 1–2 business days. For order-related enquiries, please include your order number so we can assist you efficiently.

Business information

Trading name: GOUEM METHOD
Registered company: GOUEM CARE LTD
Company registration number: 16771795
Registered in: England and Wales

Business contact address

49 Station Road
Polegate
East Sussex
BN26 6EA
United Kingdom

Returns and refunds

For questions about returns, damaged items or refunds, please contact us by email before sending products back. Please see our Refund Policy for further information. Your statutory consumer rights remain unaffected.

Thank you for choosing GOUEM METHOD.